Frequently asked questions
If I shop today, when will my order be delivered?
Local orders will be delivered via TTPOST within 4 working days.
How are orders delivered?
TTPOST is our official courier. For local orders, the Track Pak Courier Service is used to prevent against theft and loss. Please note that someone must be availabe to collect Track Pak packages.
My Order Has Been Returned to Sender
Please read our Returned To Sender Policy here: dohsaydatgame.com/shipping-returns-refund-policy
Where are Orders Shipped From?
All merchandise is packaged and shipped from Trinidad and Tobago.
What is Your Refund & Exchange Policy?
Please read our Return, Returned To Sender and Refund Policy here:
What Happens After I Place My Order?
You will receive an Order Confirmation email. We will email again with s Shipping Confirmation with Tracking Number once your order has been processed and dsipatched.
Promotions, Coupons & Sale- Terms & Conditions Apply
Do You Have A Cash-On-Delivery/Collection Option
For the safety of our staff and customers, we no longer offer collection or cash-on-delivery options. As we are exclusively an online store, all purchases are made digitally. Orders are automatically processed and then dispatched from our fulfillment facility to TTPOST for delivery straight to your door.